Verticals

Verticals are the functional divisions within The Office of Technology Services which perform the work in service to Louisiana.

OTS Administration

OTS Administration

OTS Administration provides centralized oversight for planning, finance, governance, staffing, audit response, and legislative activities.

Applications and Data Management

Applications and Data Management

Applications and Data Management (APPDM) delivers application development, website and portal solutions, GIS, quality assurance, data management, and analytics services.

Agency Relationship Management

Agency Relationship Management

We embed OTS partnerships directly into your agency which aligns us into proactive partnerships with you.

Architecture, Standards, and Platforms

Architecture, Standards, and Platforms

We lead the strategy, architecture, design, and technology platforms that modernize digital services and improve how technology is delivered across government.

Data Center Operations

Data Center Operations

DCO is responsible for the management of core technology infrastructure, which includes servers, databases, email, directory services, mainframes, storage, backups, cloud, and data center facilities.

End User Computing

End User Computing

OTS End User Computing maintains reliable statewide IT support and improves the efficiency and productivity of 40,000 employees across 750 locations.

Information Security

Information Security

OTS Information Security Team protects Louisiana’s technology systems, data, and digital infrastructure from growing cyber threats.

Network Communication Services

Network Communication Services

Network Communication Services (NCS) provides cost-effective telecommunication solutions for authorized Louisiana governmental units.

Operations

Operations

The Operations team ensures that technology services across Louisiana are managed responsibly, efficiently, and with lasting impact.

Product Delivery

Product Delivery

OTS Product Delivery (PD) executes IT products and services from concept to completion.

Production Support Services

Production Support Services

Production Support Services (PSS) is a centralized print and mail operation serving over 150 state agencies across Louisiana.

Did You Know?

Computers, Digital Devices, and Eye Strain

You may have heard that looking at a computer, smartphone, or other digital screen for long periods of time will permanently damage your eyes. Thankfully, this is not true.

AI Began in 1956

Computer scientists first started the ideas for Artificial intelligence 1956. Professors got together at Dartmouth University that summer and started talking about how to make a computer process data the way people think.

The Computer Mouse was Invented in 1963

The computer mouse was invented by Douglas Engelbart in 1963. It was a novel way for people to interact with the computer.

Testimonials

Timothy White headshot.

Timothy A. white

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.
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