- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
  Go to all Success Stories
- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
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- OTS Influence Group Meets with State Leaders
  
  The second meeting of the statewide OTS Influence Group met to discuss upcoming IT projects.
- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
  Explore State Agencies
- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- Project Lifecycle
  
  Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
  Explore Vendors
- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- For Employees
  
  Tools and information for employees and internal partners.
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- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

Project Lifecycle

Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.

A woman presents a Gantt chart on a large screen in a meeting with three other people.

Product Delivery (PD) helps with initiation, planning, management, and delivery of information technology products and services, from small scale initiatives to large scale modernization projects requested by customer agencies. PD helps customers bridge the gap between technology and business process improvement. Business analysts, project managers, designers and software developers are on staff to assist with projects from initiation to closure in requirements gathering, project planning, coordination, procurement, contracts, implementation, testing, training, and production roll out.

Lines of service are billed directly to the agency after the end of each month and are based on consumption/usage levels at the specified unit rate.

All new project requests for a Product Delivery line of service should be made through the Project Initiation Form by the customer agency requesting software development project services and in cooperation with the OTS Agency Relationship Manager.

How Do I?

How can I make Excel open faster?

Excel does a lot of work when you open it. Sometimes removing conditional formatting or macros can help it open faster.

How do I take a screenshot on iPhone?

Screenshots are helpful when it comes to showing others what you encountered on your iPhone screen. Apple provides helpful instructions for making screenshots.

How can I clean up space on my Android phone?

Sometimes we need to clean up space on our phones to make more for more photos or apps. Google provides helpful ways to get more space back.

Testimonials

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.