- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
  Go to all Success Stories
- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
  Explore News
- OTS Influence Group Meets with State Leaders
  
  The second meeting of the statewide OTS Influence Group met to discuss upcoming IT projects.
- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
  Explore State Agencies
- Working with OTS
  
  OTS is responsible for overseeing information technology operations across executive branch agencies.
- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
  Explore Vendors
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- For Employees
  
  Tools and information for employees and internal partners.
  Explore Employees
- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

Project Lifecycle

Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.

A woman presents a Gantt chart on a large screen in a meeting with three other people.

Product Delivery (PD) helps with initiation, planning, management, and delivery of information technology products and services, from small scale initiatives to large scale modernization projects requested by customer agencies. PD helps customers bridge the gap between technology and business process improvement. Business analysts, project managers, designers and software developers are on staff to assist with projects from initiation to closure in requirements gathering, project planning, coordination, procurement, contracts, implementation, testing, training, and production roll out.

Lines of service are billed directly to the agency after the end of each month and are based on consumption/usage levels at the specified unit rate.

All new project requests for a Product Delivery line of service should be made through the Project Initiation Form by the customer agency requesting software development project services and in cooperation with the OTS Agency Relationship Manager.

How Do I?

How do I take a screenshot in Windows?

Screenshots are helpful when it comes to showing others what you encountered on your screen. Microsoft provides helpful instructions for making screenshots.

What’s a strong password?

Passwords are stronger when they’re longer than 16 characters, random, and unique. You should never reuse passwords.

How do I pick the right phone charger?

Between fast charge, wireless, power delivery, it’s confusing to know where to begin. This helpful guide will explain what’s best for you and your phone.

Testimonials

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.