- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
  Go to all Success Stories
- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
  Explore News
- OTS Influence Group Meets with State Leaders
  
  The second meeting of the statewide OTS Influence Group met to discuss upcoming IT projects.
- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
  Explore State Agencies
- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- Project Lifecycle
  
  Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
  Explore Vendors
- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- For Employees
  
  Tools and information for employees and internal partners.
  Explore Employees
- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

Product Delivery

OTS Product Delivery (PD) executes IT products and services from concept to completion.

Product Delivery

More About Product Delivery

Product Delivery helps organizations turn strategy into real results. We use proven industry standards and modern practices to solve complex challenges that often span multiple agencies.

Our team works closely with leadership and customers to ensure products, portfolios, and projects align with organizational priorities. By combining strong governance with innovative thinking, we deliver solutions that are reliable, efficient, and focused on customer needs.

Innovation & Impact

Strategic Planning and Customer-focused Thinking: Develops effective strategies and innovative solutions aligned with mission and customer needs.
Product and Project Management: Ensures efficient delivery of products and successful project outcomes completion.
Portfolio and Resource Management: Optimizes resource allocation and manages a collection of projects.
Cross-Agency Collaboration: Fosters cooperation and shared goals across different departments and partner organizations.
Business and Technical Analysis: Translates business needs into practical technical solutions through research, analysis, and stakeholder engagement.
Quality Control, Assurance, and Testing: Guarantees high-quality deliverables through structured quality control and testing.
Procurement and Contracting for Complex Initiatives: Streamlines the acquisition of goods and services for complex project initiatives.

Amy Landry leads Product Delivery for the Office of Technology Services.

Meet Amy Landry

How Do I?

How do I take a screenshot in Windows?

Screenshots are helpful when it comes to showing others what you encountered on your screen. Microsoft provides helpful instructions for making screenshots.

How do I make my Word documents accessible?

Accessibility means making sure everyone can access information. Microsoft offers helpful instructions on how to do that.

How can I clean up space on my Android phone?

Sometimes we need to clean up space on our phones to make more for more photos or apps. Google provides helpful ways to get more space back.

Testimonials

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.