Information Security

OTS Information Security Team protects Louisiana’s technology systems, data, and digital infrastructure from growing cyber threats.

Information Security

More About Information Security

Formed with the creation of OTS, the team leads a statewide program that not only defends against attacks but also ensures compliance with regulations, manages risks and incidents, and helps agencies use resources wisely. Through strong policies, expert guidance, and proactive monitoring, the team safeguards sensitive information and keeps digital government services secure, reliable, and accessible for the people of Louisiana.

Innovation & Impact

  • Consistent statewide security: We build and maintain Louisiana’s Information Security Policy with practical tools and forms agencies can use.
  • Clear policy guidance: We provide direction on chain of custody, incident response, and change management to strengthen compliance.
  • Real-time protection: We monitor state networks and systems to detect and respond to cyber threats as they happen.
  • Stronger agency defense: We partner with agencies to improve cybersecurity posture and reduce risks across government.
  • Trusted accountability: We support transparency through compliance reporting that builds confidence and trust.
  • Citizen data protection: We safeguard personal information to ensure safer access to digital services across Louisiana.
  • Reliable expertise: We serve as a trusted resource for security questions, guidance, and incident reporting.
Headshot of Chase Hymel.

Chase Hymel leads Information Security for the Office of Technology Services.

Meet Chase Hymel

How Do I?

How can I clean up space on my Android phone?

Sometimes we need to clean up space on our phones to make more for more photos or apps. Google provides helpful ways to get more space back.

How do I take a screenshot on iPhone?

Screenshots are helpful when it comes to showing others what you encountered on your iPhone screen. Apple provides helpful instructions for making screenshots.

What’s a strong password?

Passwords are stronger when they’re longer than 16 characters, random, and unique. You should never reuse passwords.

Page top

Testimonials

Timothy White headshot.

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.