- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
  Go to all Success Stories
- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
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- OTS Influence Group Meets with State Leaders
  
  The second meeting of the statewide OTS Influence Group met to discuss upcoming IT projects.
- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
  Explore State Agencies
- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- Project Lifecycle
  
  Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
  Explore Vendors
- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- For Employees
  
  Tools and information for employees and internal partners.
  Explore Employees
- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

Working with OTS

OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.

Seven people are standing around a conference table discussing plans.

The Office of Technology Services (OTS) is Louisiana’s central IT provider. Instead of each state agency running its own IT, OTS delivers services like networks, data centers, applications, phones, and security.

Our Role with Vendors

OTS is the gatekeeper for all IT vendor contracts. OTS serves as the sole centralized customer for acquiring, billing, and record-keeping of all IT systems and services provided to state agencies. This includes reviewing, coordinating, approving, or disapproving agency requests for IT procurement and establishing master purchase contracts with individual manufacturers.

OTS provides equipment. OTS centrally procures items including PCs, laptops, monitors, printers, tablets, GIS workstations, networking equipment, wireless access points, video conferencing equipment, software, and any IT consulting or support services.

OTS coordinates vendor billing and payments. OTS staff work directly with vendors on billing and payment, reconciling discrepancies with accountants, managing monthly and quarterly billings, and verifying that contracts meet required performance standards before approving payment.

OTS monitors vendor performance and activities. OTS works with OSP and their use of Procurated, a supplier rating platform built for public procurement, to gather feedback on vendor performance and help agencies find qualified suppliers.

Get Started

Get in through OSP. The Office of State Procurement (OSP) ensures that the state’s contracting and purchasing activities are conducted legally, fairly, and efficiently. OSP welcomes vendors to do business with the state.

Small & local business opportunities Vendors who qualify under Louisiana’s Small Business Programs can gain preferred access to state contracts.

How Do I?

What’s a strong password?

Passwords are stronger when they’re longer than 16 characters, random, and unique. You should never reuse passwords.

How can I make Excel open faster?

Excel does a lot of work when you open it. Sometimes removing conditional formatting or macros can help it open faster.

How much storage does my phone need?

We all want to keep those favorite moments and messages forever. But we need to make sure our phones have enough storage.

Testimonials

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.