Vendors

The Office of Technology Services partners with vendors to serve Louisiana in structured procurement and contracting processes.

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Vendors provide critical goods and services that help the State of Louisiana deliver programs and support to residents. The Office of Technology Services (OTS) serves as Louisiana's central IT provider and sole centralized customer for all IT vendor contracts — reviewing, coordinating, approving, and managing procurement of hardware, software, networking equipment, and IT consulting services on behalf of state agencies.

To do business with the state, vendors should start with the Office of State Procurement (OSP), which oversees that contracting and purchasing activities are conducted legally, fairly, and efficiently. Vendors who qualify under Louisiana's Small Business Programs may access preferred contracting opportunities. Once engaged, vendors work through the OTS Invoice Portal to submit invoices, upload documentation, and track payment status throughout the billing process.

OTS coordinates vendor billing and performance directly — reconciling discrepancies, managing monthly and quarterly billings, and verifying contracts meet performance standards before approving payment. OTS also works with OSP and the Procurated supplier rating platform to monitor vendor performance and help agencies identify qualified suppliers.

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Testimonials

Timothy White headshot.

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.