Working with OTS

OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.

Seven people are standing around a conference table discussing plans.

The Office of Technology Services (OTS) is Louisiana’s central IT provider. Instead of each state agency running its own IT, OTS delivers services like networks, data centers, applications, phones, and security.

Our Role with Vendors

OTS is the gatekeeper for all IT vendor contracts. OTS serves as the sole centralized customer for acquiring, billing, and record-keeping of all IT systems and services provided to state agencies. This includes reviewing, coordinating, approving, or disapproving agency requests for IT procurement and establishing master purchase contracts with individual manufacturers.

OTS provides equipment. OTS centrally procures items including PCs, laptops, monitors, printers, tablets, GIS workstations, networking equipment, wireless access points, video conferencing equipment, software, and any IT consulting or support services.

OTS coordinates vendor billing and payments. OTS staff work directly with vendors on billing and payment, reconciling discrepancies with accountants, managing monthly and quarterly billings, and verifying that contracts meet required performance standards before approving payment.

OTS monitors vendor performance and activities. OTS works with OSP and their use of Procurated, a supplier rating platform built for public procurement, to gather feedback on vendor performance and help agencies find qualified suppliers.

Get Started

Get in through OSP. The Office of State Procurement (OSP) ensures that the state’s contracting and purchasing activities are conducted legally, fairly, and efficiently. OSP welcomes vendors to do business with the state.

Small & local business opportunities Vendors who qualify under Louisiana’s Small Business Programs can gain preferred access to state contracts.

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Testimonials

Headshot of Jarrod J Coniglio.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.
Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.
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