Telecommunications Coordinator

A designated agency representative who strengthens communication operations, ensures alignment with state standards, and partners with OTS to keep telecommunications running smoothly.

Three people sitting at their desks are talking on phone headsets.

More About Telecommunications Coordinator

Every agency assigns one or more Telecommunications Coordinators (TCs) who serve as the agency’s authorized representatives for reviewing and approving telecommunications activities. OTS relies on agency TCs as essential partners in keeping agency telecommunications compliant, efficient, and well‑managed.

Benefits and Value

  • Centralized Coordination: A single point of contact helps streamline requests, prevent unauthorized changes, and ensure agency decisions align with statewide standards.
  • Stronger Compliance: TCs help ensure adherence to state telecommunications rules, reducing compliance risks and supporting consistent agency operations.
  • Improved Project Collaboration: By coordinating closely with OTS, TCs help projects move forward smoothly with accurate requirements, clear expectations, and complete supporting information.
  • Cost and Resource Optimization: Regular review of telecom services helps identify unused lines, unnecessary features, or inefficiencies—supporting better budgeting and strategic planning.
  • Enhanced Vendor and Service Alignment: TC participation in planning and review ensures that service specifications accurately reflect agency needs before OTS procures or configures services.
  • Staff Support and Training Awareness: TCs help identify training needs across the agency, enabling OTS to provide resources that improve staff confidence and reduce help desk requests.
  • Directory Accuracy and Public Accessibility: TCs maintain up‑to‑date agency listings in public and state directories, ensuring citizens and partners reach the correct contacts.
  • A Partnership That Supports Agency Success: OTS relies on agency-assigned TCs as vital partners. By working together, we help agencies maintain efficient, compliant, and future‑ready telecommunications environments.

Network Communication Services provides Telecommunications Coordinator.

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Testimonials

Timothy White headshot.

Timothy A. white

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
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Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.
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