Printers, Copiers, and Multifunction Devices

Streamline your office with printer and copier services so your staff stays productive every day.

A woman holding paper prints which have come out of a copier reviews them for accuracy.

More About Printers, Copiers, and Multifunction Devices

OTS hardware services can also provide your needs for common office equipment such as printers and copiers. Costs are determined by models, quantities, and services provided.

Benefits and Value

  • Seamless device integration: Initial setup on the network and print servers ensures smooth connectivity and functionality from day one.
  • User-ready technology: Installation and configuration on user computers allows staff to start working without delays.
  • Efficient document workflows: Scan-to-email address books configured directly on devices save time and improve accessibility.
  • Streamlined file management: Scan-to-folder network shares simplify collaboration and secure storage.
  • Responsive issue resolution: Service Desk phone support provides quick answers for device incidents and requests.
  • Clear accountability: Service Desk ticketing ensures every incident and request is logged, tracked, and resolved.
  • Onsite reliability: Field Operations technicians provide in-person support and travel when remote resolution isn’t enough.
  • Expert escalation support: Coordination of calls with third-party warranty providers ensures issues are handled promptly.
  • Collaborative service delivery: Assistance to third-party warranty providers enables faster onsite resolutions and minimized downtime.

How Do I?

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Testimonials

Headshot of Jarrod J Coniglio.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.
Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.