- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
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- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
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- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- OTS Publishes First State AI Policy
  
  Louisiana publishes its first statewide Artificial Intelligence policy, establishing guidelines for AI use across government operations.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
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- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- Project Lifecycle
  
  Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
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- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- For Employees
  
  Tools and information for employees and internal partners.
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- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

Printers, Copiers, and Multifunction Devices

Streamline your office with printer and copier services so your staff stays productive every day.

A woman holding paper prints which have come out of a copier reviews them for accuracy.

More About Printers, Copiers, and Multifunction Devices

OTS hardware services can also provide your needs for common office equipment such as printers and copiers. Costs are determined by models, quantities, and services provided.

Benefits and Value

Seamless device integration: Initial setup on the network and print servers ensures smooth connectivity and functionality from day one.
User-ready technology: Installation and configuration on user computers allows staff to start working without delays.
Efficient document workflows: Scan-to-email address books configured directly on devices save time and improve accessibility.
Streamlined file management: Scan-to-folder network shares simplify collaboration and secure storage.
Responsive issue resolution: Service Desk phone support provides quick answers for device incidents and requests.
Clear accountability: Service Desk ticketing ensures every incident and request is logged, tracked, and resolved.
Onsite reliability: Field Operations technicians provide in-person support and travel when remote resolution isn’t enough.
Expert escalation support: Coordination of calls with third-party warranty providers ensures issues are handled promptly.
Collaborative service delivery: Assistance to third-party warranty providers enables faster onsite resolutions and minimized downtime.

End User Computing provides Printers, Copiers, and Multifunction Devices.

Related

To get started call or email us.

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Accessibility means making sure everyone can access information. Microsoft offers helpful instructions on how to do that.

How can I make Excel open faster?

Excel does a lot of work when you open it. Sometimes removing conditional formatting or macros can help it open faster.

Testimonials

Timothy A. white

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.

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