Enterprise Architecture

Unified, reusable, collaborative IT foundation across your organization to power all of your processes and workflows.

Five people standing and sitting at a table discussing information presented on their computer screens.

More About Enterprise Architecture

EA builds the foundations for all IT development across OTS customers, ensuring consistency, scalability, and long-term cost savings. Originally created to support the Medicaid Eligibility & Enrollment System, its proven reliability and adaptability have positioned it as a valuable statewide asset that can streamline operations, reduce duplication, and accelerate innovation across all of Louisiana’s agencies.

Benefits and Value

  • Scalable and reliable systems: Grow systems easily for Louisiana’s needs while ensuring consistent performance statewide.
  • Shared foundations across agencies: Reducing duplication and allowing applications to integrate more easily.
  • Compliance and audit readiness: Alignment with industry standards and government policy requirements ensure anytime transparency.
  • Stronger security and trust: Centralized identity and access management assures our citizens their systems are safe.
  • Accurate, unified data: Enabled by master data management, improving decision-making and reducing errors.
  • Streamlined citizen engagement: Managed consumer communications that are consistent and efficient.
  • Governance-aligned data practices: Ensure accountability, transparency, and responsible data use.

How Do I?

Why are there so many USB-C cables?

USB-C is really about the shape of the connector but they don’t all do the same thing. Some cables can only be used for charging but some can also be used for data.

How do I pick the right phone charger?

Between fast charge, wireless, power delivery, it’s confusing to know where to begin. This helpful guide will explain what’s best for you and your phone.

How do I make my Word documents accessible?

Accessibility means making sure everyone can access information. Microsoft offers helpful instructions on how to do that.

Testimonials

Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.
Timothy White headshot.

Timothy A. white

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
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