Database Services

Get production-grade database infrastructure with comprehensive storage, disaster recovery, and help so your agency data remains secure and accessible.

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More About Database Services

Modern organizations depend on reliable data infrastructure to serve citizens effectively. OTS provides fully managed database platforms across industry-standard technologies including SQL Server, Oracle, IBM DB2 on premises, and Azure, AWS RDS, and Oracle Cloud Infrastructure cloud solutions. Your team gains access to enterprise-class features like reporting services, integration tools, and analytics platforms without managing the underlying complexity of licenses, hardware, maintenance, or specialized administration. Each database instance operates within OTS's secure, monitored environment with automatic backups and built-in disaster recovery capabilities.

Benefits and Value

  • Professional Database Administration: Dedicated database administrators handle optimization, patching, and troubleshooting, freeing your technical staff to focus on application development and business logic rather than infrastructure maintenance.
  • Comprehensive Platform Licensing: All necessary database software licenses and operating system costs are included in monthly rates, eliminating unexpected license compliance issues and simplifying budget planning.
  • Built-in Disaster Recovery: Automatic failover and backup systems protect your critical data from loss and ensure rapid recovery during system failures, maintaining continuous operations without requiring your team to architect complex redundancy solutions.
  • Multi-Platform Support: Choose from SQL Server, Oracle, and IBM DB2 on-premises, or Azure, AWS, and Oracle Cloud platforms based on your application requirements, with the flexibility to migrate between technologies as your needs evolve.
  • Enterprise Security Features: Database environments operate within monitored, secure infrastructure with intrusion detection and access controls that meet state security standards, reducing your agency's compliance burden.
  • Advanced Tooling Included: Access reporting services, integration tools, analytics platforms, and development frameworks without additional software procurement, accelerating application development timelines.
  • Scalable Instance Architecture: Customize CPU and memory allocations per database instance with unlimited databases per instance in the new pricing model, optimizing resource utilization and reducing costs for agencies with multiple applications.
  • Cloud Database Options: Modern, cloud-native, fully hosted, scalable database solutions across major cloud providers, including Azure, AWS, and Oracle Cloud. We manage the "undifferentiated heavy lifting" of database administration—such as provisioning, automated patching, backups, and high-availability configuration—so your teams can focus on application development and data insights. Choose the optimal engine for your mission or leverage a multi-cloud database portfolio with simple, unified billing.

 

 

Data Center Operations provides Database Services.

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Testimonials

Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.
Headshot of Jarrod J Coniglio.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.