Discrimination Victims Benefit from Improved Systems to Handle

A redesigned website and complaint system streamlines discrimination reporting and reduces case backlogs.

An African American judge at her bench hears a case.

BATON ROUGE, La. - The Louisiana Human Rights Commission launches a redesigned website and complaint system that streamlines how residents report discrimination, eliminating manual data handling and reducing case backlogs.

The Office of Technology Services partners with LHRC to deliver a user-friendly, mobile-responsive website that meets WCAG accessibility standards. A new discrimination complaint form connects directly to an automated system that feeds into federal compliance reporting, removing the duplicate data and manual queue reviews that previously slowed operations.

LHRC staff now spend less time on routine data inspections and more time reviewing discrimination cases. The streamlined process allows the organization to respond faster to urgent matters and provide better support to Louisianians affected by discrimination in employment, lending, and housing.

The improvements create a sustainable framework for future updates, ensuring the system remains compliant and accessible as standards evolve. Both the public and LHRC benefit from a smoother, more transparent process that upholds fairness and equal opportunity for all Louisiana residents.

Wednesday, April 30, 2025

Read the Success Story Read the Case Study Enabling Legislation OTS Leadership

Did You Know?

Ideal Distance from Computer Screen to Eyes

Wondering how far the monitor should be from the eyes? In this article, you can learn about the ideal distance from the computer screen to eyes that you should always maintain.

AI Began in 1956

Computer scientists first started the ideas for Artificial intelligence 1956. Professors got together at Dartmouth University that summer and started talking about how to make a computer process data the way people think.

Short History of the Web

Scientists at CERN, Europe’s nuclear research agency, first proposed the world wide web in 1989. It was designed for scientists to easily exchange information with each other across the world.

Testimonials

Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.
Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.
Page top