- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
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- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
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  Latest updates and announcements from the Office of Technology Services.
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- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- OTS Publishes First State AI Policy
  
  Louisiana publishes its first statewide Artificial Intelligence policy, establishing guidelines for AI use across government operations.
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  Resources and guidance for Louisiana state agencies working with OTS.
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- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
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  Unlocking your agency’s full potential means that OTS guides your technical projects with a meticulously crafted lifecycle.
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  Information for vendors doing business with the State of Louisiana and OTS.
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- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
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  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
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  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
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  Learn about OTS, our leadership, and how we support agencies statewide.
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- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
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Applications and Data Management

Applications and Data Management (APPDM) delivers application development, website and portal solutions, GIS, quality assurance, data management, and analytics services.

Applications and Data Management

More About Applications and Data Management

Applications and Data Management (APPDM) section offers services such as application development, website and portal solutions, geographic information systems (GIS), quality assurance, data management, and data analytics. APPDM manages over 1,300 applications and uses 47 different programming languages. It also supports the LaGov Enterprise Resource Planning (ERP) system, which combines key business functions like finance, logistics, human resources/payroll, and business intelligence into one integrated platform.

Innovation & Impact

Web / Portal Services: Enhances accessibility and user experience for digital government services.
GIS: Provides powerful spatial data analysis and visualization for informed decision-making.
Application Development: Delivers tailored software solutions to meet specific departmental needs.
Application Management: Ensures the smooth and efficient operation of critical government applications.
Database Services: Guarantees secure and reliable storage and retrieval of essential data.
Quality Assurance: Maintains high standards of software performance, reliability, and security.
Data and Information Management: Optimizes the organization, accessibility, and integrity of government data.
Statewide Data Analytics: Transforms raw data into actionable insights for strategic planning and policy development.

Michael Andresen leads Applications and Data Management for the Office of Technology Services.

Meet Michael Andresen

How Do I?

What’s a strong password?

Passwords are stronger when they’re longer than 16 characters, random, and unique. You should never reuse passwords.

Why are there so many USB-C cables?

USB-C is really about the shape of the connector but they don’t all do the same thing. Some cables can only be used for charging but some can also be used for data.

How do I take a screenshot on iPhone?

Screenshots are helpful when it comes to showing others what you encountered on your iPhone screen. Apple provides helpful instructions for making screenshots.

Testimonials

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.

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