Michael Riley

Production Support Services Director

Headshot of Michael Riley.

Michael Riley is the Production Support Services Administrator for the Louisiana Office of Technology Services, where he leads enterprise initiatives that deliver technology solutions to state agencies. With more than 28 years of experience in public sector IT leadership, Michael has guided critical projects that enhance efficiency, security, and innovation across government operations. Michael is committed to strengthening the technology foundation that enables Louisiana’s agencies to better serve their citizens. Michael earned both his Master of Public Administration and Bachelor of Arts in Political Science from the University of North Carolina at Charlotte.

Learn more about Production Support Services.

Did You Know?

Who Invented the First Computer?

Historians generally agree that Charles Babbage invented the computer. He referred to his invention as an “analytical engine” which he engineered to do complex math problems.

World Backup Day

Every March 31 is World Backup Day. This day reminds us all to back up our data and protect our digital files. Who wants to lose that awesome photo?

The First Computer Bug was an Actual Bug

In 1947, engineers found a moth stuck in the Harvard Mark II relay. They logged it as the “first actual case of a bug being found”.

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Testimonials

Timothy White headshot.

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.
Headshot of Jarrod J Coniglio.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.