- Success Stories
  
  OTS benefits Louisiana by helping your organization. Whether it’s better data, modernized systems, or streamlined operations, you’ll get more efficiency in your mission.
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- Packing More into Less
  
  Shipping 360 and OTS unified Louisiana’s fragmented shipping operations, cutting costs, eliminating redundancy, and giving agencies real-time visibility statewide.
- Better Data and Policies
  
  The Blanco Center and OTS create a longitudinal data system that analyzes administrative data from Louisiana state agencies to reveal life paths and outcomes.
- News
  
  Latest updates and announcements from the Office of Technology Services.
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- OTS Influence Group Meets with State Leaders
  
  The second meeting of the statewide OTS Influence Group met to discuss upcoming IT projects.
- Putting a stamp on efficient shipping
  
  Unified statewide shipping platform standardizes operations, controls costs, and improves oversight across state agencies.
- For State Agencies
  
  Resources and guidance for Louisiana state agencies working with OTS.
  Explore State Agencies
- Working with OTS
  
  OTS is responsible for overseeing information technology operations across executive branch agencies.
- Modernization
  
  Modernizing a state government agency’s technology is crucial for enhancing its ability to serve the public reliably.
- For Vendors
  
  Information for vendors doing business with the State of Louisiana and OTS.
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- The Work Process
  
  Learn how to onboard as a contractor, submit invoices through the vendor portal, and navigate OTS billing processes.
- Working with OTS
  
  OTS is the centralized IT partner for all state technology needs and the gatekeepr for IT vendor contracts.
- For Employees
  
  Tools and information for employees and internal partners.
  Explore Employees
- Work with Us
  
  Get great benefits, retirement, wellness programs, flexible scheduling, and excellent career growth.
- Employee Spotlight
  
  See how our employees are making a difference in Louisiana for both OTS and in the lives of others.
- About OTS
  
  Learn about OTS, our leadership, and how we support agencies statewide.
  Learn About OTS
- Enabling Legislation
  
  The Office of Technology Services was created through acts by the Louisiana Legislature.
- Verticals
  
  Explore OTS service verticals and what each team supports.

James Alt

Chief Architect

James Alt serves as Chief Architect, where he helps shape technology strategy, architecture, and platform direction in support of modern digital services. His work centers on software modernization, application architecture, developer enablement, DevOps practices, accessibility, and design standards that help teams deliver reliable, effective, and sustainable solutions at scale.

With over 20 years of experience in technology and software delivery, James brings a professional background spanning software development, enterprise architecture, and engineering leadership for modernization initiatives. He is committed to advancing practical standards, shared capabilities, and long-term approaches that strengthen how technology teams design, deliver, and support digital services.

James holds a degree in Computer Science from Louisiana State University and is passionate about improving government technology through thoughtful architecture, modern engineering practices, and a strong focus on usability, accessibility, and maintainability.

Learn more about Architecture, Standards, and Platforms.

Did You Know?

Short History of the Web

Scientists at CERN, Europe’s nuclear research agency, first proposed the world wide web in 1989. It was designed for scientists to easily exchange information with each other across the world.

Computers, Digital Devices, and Eye Strain

You may have heard that looking at a computer, smartphone, or other digital screen for long periods of time will permanently damage your eyes. Thankfully, this is not true.

National Clean Out Your Computer Day

Every second Monday in February is National Clean Out Your Computer Day. Established in 2000 by the The Institute for Business Technology, this day reminds us to clean up folders, delete old files, update software, and perform general maintenance on your devices.

Testimonials

Timothy A. White

Division of Safety / Security & Administrative Services Director, Louisiana Department of Health

Working with OTS to implement Pitney Bowes Shipping 360 with the PitneyShip Cube has completely transformed LDH logistics operations. The combination of the intuitive Shipping 360 cloud platform and the all-in-one thermal printer/scale (Cube) has drastically reduced our shipping prep time and eliminated inaccuracies in package weights. With the PitneyShip Cube, we no longer need expensive ink since thermal printing makes label creation fast and seamless. Furthermore, Shipping 360 gives us a 360-degree view of all our shipping across various carriers, allowing us to control costs, access better rates, and streamline our overall workflow. I highly recommend this solution to modernize your shipping processes.

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.