Enterprise Architecture

Unified, reusable, collaborative IT foundation across your organization to power all of your processes and workflows.

Five people standing and sitting at a table discussing information presented on their computer screens.

More About Enterprise Architecture

EA builds the foundations for all IT development across OTS customers, ensuring consistency, scalability, and long-term cost savings. Originally created to support the Medicaid Eligibility & Enrollment System, its proven reliability and adaptability have positioned it as a valuable statewide asset that can streamline operations, reduce duplication, and accelerate innovation across all of Louisiana’s agencies.

Benefits and Value

  • Scalable and reliable systems: Grow systems easily for Louisiana’s needs while ensuring consistent performance statewide.
  • Shared foundations across agencies: Reducing duplication and allowing applications to integrate more easily.
  • Compliance and audit readiness: Alignment with industry standards and government policy requirements ensure anytime transparency.
  • Stronger security and trust: Centralized identity and access management assures our citizens their systems are safe.
  • Accurate, unified data: Enabled by master data management, improving decision-making and reducing errors.
  • Streamlined citizen engagement: Managed consumer communications that are consistent and efficient.
  • Governance-aligned data practices: Ensure accountability, transparency, and responsible data use.

How Do I?

How do I make my Word documents accessible?

Accessibility means making sure everyone can access information. Microsoft offers helpful instructions on how to do that.

How do I avoid a scam?

Scams are rampant and come to use via emails and other kinds of messages. Learning how to detect them is key to avoiding them.

What’s a strong password?

Passwords are stronger when they’re longer than 16 characters, random, and unique. You should never reuse passwords.

Page top

Testimonials

Headshot of Jarrod J Coniglio.

Jarrod J. Coniglio

Secretary, Louisiana Department of Revenue

Working with OTS on launching the LDR website was a partnership that continues to pay dividends. OTS worked closely with us during development and after the site went live to ensure that it meets the needs of all stakeholders, including LDR staff, policymakers, tax professionals and individual and business taxpayers. The support they continue to provide is invaluable.
Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.