OTS Works with Team to Replace OMV System

The Office of Technology Services works with several agencies and private vendors to help transition the Office of Motor Vehicles to a modern system.

A sign outside of an Office of Motor Vehicles location.

BATON ROUGE, La. (Gray Media) - After years of crashes, long lines, and outdated tech, Louisiana is replacing its aging OMV system with a $30 million upgrade that officials say will modernize motor vehicle services and save taxpayers millions.

Governor Jeff Landry announced the overhaul during his “Diner Days” podcast, saying that the Office of Motor Vehicles (OMV) and Office of Technology Services (OTS) have signed an agreement with software provider CHAMP to modernize driver‘s license and vehicle registration systems statewide.

System outages at Louisiana OMV offices caused widespread delays, prompting Governor Landry to declare a state of emergency and grant 30-day license extensions with waived late fees.

“This brand-new system will be the greatest thing the state has seen in 50 years,” said Bryan Adams, Principal Assistant of the Department of Public Safety Services, who joined Landry on the episode. “This is the one experience that touches most Louisiana citizens, so it should be the best.”

Adams previously described the system as a “duct‑taped and Band-Aided” mainframe, saying that it had been failing under the strain of modern demands. Officials said even minimal updates risked causing system-wide corruption due to its 60-year-old architecture.

“Ultimately, we want to give our citizens a choice and make it much easier for them to renew their driver‘s license, address issues at OMV, or register their vehicle,” Landry added. “We want to try to get them in a position, if they want to, that they will be able to do everything online or on the app.”

Louisiana's contract with CHAMP will modernize OMV services in two years—six months faster and $28 million cheaper than competing proposals.

Originally published at MSN.

Wednesday, July 30, 2025

Original Article at MSN Enabling Legislation OTS Leadership

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Testimonials

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Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.
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Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.