Catherine Shain

Network Communications Services Director

Headshot of Catherine Shain.

Catherine Shain serves as Administrator of Network Communication Services for the State of Louisiana’s Office of Technology Services (OTS). In this role, she leads the planning, delivery, and management of the state’s enterprise network and telephony infrastructure, ensuring secure, reliable, and efficient connectivity across agencies. Catherine works closely with technology teams, telecommunications and infrastructure vendors, and agency partners to support statewide operations and advance OTS’s mission of providing modern, cost-effective IT solutions for Louisiana. She is committed to strengthening the state’s digital foundation and supporting innovative services that improve outcomes for both government and citizens.

Learn more about Network Communication Services.

Did You Know?

The First Computer Bug was an Actual Bug

In 1947, engineers found a moth stuck in the Harvard Mark II relay. They logged it as the “first actual case of a bug being found”.

Safer Internet Day

Immediately following National Clean Out Your Computer Day is Safer Internet Day. Celebrated on Feb 11, this day reminds people to be mindful of scams, practice cybersecurity awareness, and protect your cyber environments.

Computers, Digital Devices, and Eye Strain

You may have heard that looking at a computer, smartphone, or other digital screen for long periods of time will permanently damage your eyes. Thankfully, this is not true.

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Testimonials

Dr. Leah Raby Headshot

Dr. Leah Raby

Executive Director, Louisiana Commission on Human Rights

OTS built a fiscally-sound and secure data collection system for us so we can efficiently receive and process discrimination complaints in employment, banking and lending, and public accommodations. Their work ensures that we can fulfill our mission with efficiency, transparency, and public trust.
Dr. Rachel Veron Headshot

Dr. Rachel Veron

Executive Director, ULL Blanco Public Policy Center

We see OTS as a trusted partner in our effort to create a K20W+ longitudinal data system for public policy research in Louisiana. We know that whatever we need, we can find great support from OTS. From their Data Center Operations, InfoSec, we feel confident that they’re one of our greatest assets.